METROPOLITAN CEMETERIES BOARD — FUNERAL DIRECTORS — CODE OF CONDUCT

2541. Hon Alison Xamon to the Leader of the House representing the Minister for Local Government:

I refer to question without notice 1069 about the operations of the funeral industry in Western Australia, and I ask:

(a)  have any complaints against operators in the funeral industry been made to the department or relevant authority;

(b)  if yes to (a):

(i)  how many complaints were received for each of the following years 2015, 2016, 2017, 2018, 2019;

(ii)  what were the nature of the complaints; and

(iii)  how many complaints were registered for each complaint type;

(c)  how many unannounced inspections of funeral homes and back of house facilities were undertaken in the years 2015, 2016, 2017, 2018, 2019;

(d)  did these unannounced inspections uncover any breaches;

(e)  if yes to (d), please specify:

(i)  the nature of the breaches; and

(ii)  the number of breaches registered for each breach type;

(f)  have any penalties been issued for the years 2015, 2016, 2017, 2018, 2019;

(g)  if yes to (f), will the Minister please list each penalty by year including, but not limited to, quantity of fine and/or impact on funeral directors licence; and

(h)  how many funeral directors were found to be in breach of their licence and/or the Metropolitan Cemeteries Board Code of Conduct for the years 2015, 2016, 2017, 2018, 2019?

Hon Sue Ellery replied:

(a) Yes (b)

(i)

Funeral Directors

Monumental Masons

2015

9  

2016

8 1

2017

4  

2018

1 1

2019

6 1

(ii)–(iii)

Breach of Code of Conduct

24

Public Health Issues

1
 

Business Practices

6

(c) None.

(d)  Not applicable.

(e)      (i)–(ii) Not applicable.

(f)  No.

(g)  Not applicable.

(h)  There have been no formal breach notices issued over this period.

 

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